KIM: Excuse me!
RECEPTIONIST: Good morning Ma'am! How can I help you?
KIM: I had purchased this mobile from your showroom two days ago. It's not working properly.
RECEPTIONIST: What’s the problem?
KIM: It suddenly switches off any time. And its speaker is also faulty. Sound is not clear.
RECEPTIONIST: You have to go to the service center of the company.
KIM: I bought it just 2 days ago. You should replace it.
RECEPTIONIST: Actually it is not possible. We opened the box in front of you and it was sealed. It was in good working condition then. If there is any fault even after one or two days you have to take it to the service center.
KIM: Fault was already there but it was not detected at the time of purchase. I have paid full money to get a good mobile, not a faulty one. Either give my money back or replace the mobile.
RECEPTIONIST: Try to understand that replacement or refund of money is not possible. We are employees of the company. We have to follow the rules.
KIM: Talk to your seniors. I need a new mobile in a good condition.
RECEPTIONIST: Please talk to the manager of our showroom; he will explain everything again to you.
(Listening to the loud noises the manager comes out).
MANAGER: What's going on?
(The receptionist and Kim explain their positions).
MANAGER: (To the Receptionist) Please replace her mobile. We have to keep the customers satisfied to get a good reputation in this area.
KIM: Thank you sir, for your nice gesture.
MANAGER: Welcome. I’m sorry for the trouble you faced.
Showing posts with label Conversations - Shopping. Show all posts
Showing posts with label Conversations - Shopping. Show all posts
Buying a Television from a Show Room
Shopkeeper: Welcome sir. Would you like to buy a television?
Customer: Could you show me a good TV?
Shopkeeper: Oh sure. I’ll show you. We have almost all the popular brands.
Customer: I need 21" TV having at least 100 channels. Which brands do you have?
Shopkeeper: We have all the popular brands like Sony, Thomson, Samsung, LG, BPL, Videocon etc.......... Here is Sony - the best TV in the world. It has 100 channels and stereo sound. See the quality of its picture - it is marvellous. It is also durable.
Customer: I think Sony is costly. What is its price?
Shopkeeper: Rs. 22500/- only. But you can’t get good quality in low-priced TVs..... Here is Thomson - the most popular TV in America and European countries. The price of this model is Rs. 1800/- only. We also have TVs priced below Rs.13000/-.
Customer: I need a quality product. And what about this set.......Toshiba. Is it having a good sale?
Shopkeeper: Toshiba is really an excellent set. Though it has not yet become much popular. But you can compare its picture to Sony. And listen to its sound production - better than any other TV here. Once you watch and listen to it you want to buy it. It has 100 channels, and 300 watts stereo sound production. It also has woofer and surround sound.
Customer: It is really the set which I was looking for. But what is its price?
Shopkeeper: Rs. 20500/- only, quite reasonable.
Customer: Please tell me the minimum price, only then I can buy it from you.
Shopkeeper: I have already told you the minimum. You can’t get this set at less than it anywhere. Moreover you’ll also get an attractive gift with it - a beautiful wall clock worth rupees 500 or a beautiful imported handbag.
Customer: Do you have finance facility? I want to pay by instalments.
Shopkeeper: You have two options. The better is Countrywide. 75% of the TV price is financed at an interest rate of 16% and you get delivery within 3 days. Then there are private financiers who charge much more. But you can get delivery on the same day if you book in the morning.
Customer: In fact I want a television set by tomorrow evening as I want to present it to my wife on her birthday.
Shopkeeper: Take this booklet. Fill it up, have the signatures of one guarantor and submit it by 11am tomorrow. Then you will get the delivery of TV by the evening tomorrow.
Customer: What'is the rate of interest?
Shopkeeper: 18%. It has to be paid in the beginning. The amount of the TV has to be paid by 10 equal instalment.
Customer: The financier is charging whole year’s interest for ten months. And he is taking interest in the beginning. This way the actual interest rate comes up to more than 22%. They are looting the public.
Shopkeeper: I agree. Their rates are certainly high.
Customer: I’ll have to think. I can’t even withdraw money from the bank as tomorrow is Sunday and the banks will remain closed. Can you take cheque?
Shopkeeper: Okay. We’ll take the cheque if there is sufficient amount in your bank.
Customer: Thanks.
•••
Shopping at Jewellery Showroom
Jeweller: Good morning madam, welcome.
Mrs. Khanna: Good morning.
Jeweller: Please come in and take a seat.
Mrs. Khanna: I want to purchase a jewellery set for me.
Jeweller: With great pleasure, it is your own shop. First tell us what would you take, cold or hot?
Mrs. Khanna: There is no need for anything. Just show me the sets.
Jeweller: You must take a cold drink. It is hot today.
Mrs. Khanna: OK, bring anything.........
Jeweller: Here are some good sets. See the sparkle and the beauty of the designs.
Mrs. Khanna: I would like to purchase this golden set.
Jeweller: This is really wonderful and the last piece left. We brought four sets of this design two days ago, three have already been sold.
Mrs. Khanna: What is its price?
Jeweller: Only Rs.32,000/-
Mrs. Khanna: It seems to be a little costly.
Jeweller: What are you saying madam? Have we ever overcharged from you? This is the newspaper. See what the price of gold is today. Calculate and then give us Rs.100/- less.
Mrs. Khanna: (after thinking for some time) I am taking it.
Jeweller: What else do you want? Would you like to see some other items?
Mrs. Khanna: Show a simple ring for my husband. It should be less then 10 grams. He dislikes heavy rings.
Jeweller: Here it is please.
Mrs. Khanna: It is really very attractive. What is the price of this ring?
Jeweller: Rs. 4000/- only.
Mrs. Khanna: Please pack this ring also.... And here is a blank cheque. Please fill up the minimum amount yourself.
Jeweller: I am filling Rs.35000/- only. Thank you, madam.
Mrs. Khanna: Good morning.
Jeweller: Please come in and take a seat.
Mrs. Khanna: I want to purchase a jewellery set for me.
Jeweller: With great pleasure, it is your own shop. First tell us what would you take, cold or hot?
Mrs. Khanna: There is no need for anything. Just show me the sets.
Jeweller: You must take a cold drink. It is hot today.
Mrs. Khanna: OK, bring anything.........
Jeweller: Here are some good sets. See the sparkle and the beauty of the designs.
Mrs. Khanna: I would like to purchase this golden set.
Jeweller: This is really wonderful and the last piece left. We brought four sets of this design two days ago, three have already been sold.
Mrs. Khanna: What is its price?
Jeweller: Only Rs.32,000/-
Mrs. Khanna: It seems to be a little costly.
Jeweller: What are you saying madam? Have we ever overcharged from you? This is the newspaper. See what the price of gold is today. Calculate and then give us Rs.100/- less.
Mrs. Khanna: (after thinking for some time) I am taking it.
Jeweller: What else do you want? Would you like to see some other items?
Mrs. Khanna: Show a simple ring for my husband. It should be less then 10 grams. He dislikes heavy rings.
Jeweller: Here it is please.
Mrs. Khanna: It is really very attractive. What is the price of this ring?
Jeweller: Rs. 4000/- only.
Mrs. Khanna: Please pack this ring also.... And here is a blank cheque. Please fill up the minimum amount yourself.
Jeweller: I am filling Rs.35000/- only. Thank you, madam.
Conversation at a Grocery Shop
Savita: How much is flour today?
Shopkeeper: It is ten rupees a kilo.
Savita: Rupees ten! Price of everything is looking up rapidly.
Shopkeeper: Yes madam, and we are helpless. We can’t control the prices.
Savita: Give me 5 kgs. And also give me 1 kilo rice.
Shopkeeper: Anything else madam?
Savita: Well, how are you selling eggs?
Shopkeeper: Rs. 22/- a dozen.
Savita: These eggs are very small. Are these fresh?
Shopkeeper: Yes madam. These were supplied to us just two hours ago. How many do you want?
Savita: Give me half a dozen. What is the price of clarified butter?
Shopkeeper: Rs. 120/- per kilo is the market rate, but I’ll charge Rs. 115/- only from you as you are our old customer.
Savita: Oh God! How can a common person livenowadays?
Shopkeeper: Yes, we are passing through very hard times. And prices are still expected to rise more during the next month.
Savita: These leaders just play power-games. They don’t care about us. Only God knows what would happen to the poor.
Shopkeeper: We elect leaders. How can they be blamed?
Savita: Okay........... Give me only half kilo. Money has got wings now.
Shopkeeper: Do you need anything else?
Savita: Nothing...............
A Customer Talking to a Salesman at a Gift Shop
Salesman: Good morning sir!
Customer: Good morning!
Salesman: How can I help you sir?
Customer: I want to purchase a gift for my sister to give it on her birthday.
Salesman: How old is she?
Customer: She is only eight years old. It should be something beautiful and unique.
Salesman: You know ours is the biggest gift shop in West Delhi. We have a large collection of gift items. Please come to this side. I shall show you the latest items.
Customer: Suggest me the items that can make my sister happy?
Salesman: You can buy this imported doll. It speaks English and sings wonderful songs.
Customer: Oh, it is really a beautiful doll.
Salesman: Yes, This doll is very popular among the female children.
Customer: Can you tell me how to operate it?
Salesman: Yes, push this red button and it will start speaking English, and when you push this blue button it starts singing.
Customer: What is its price?
Salesman: Only Rs.1350/-
Customer: It’s a costly item. Anyway, pack it. I don’t like bargaining. I hope you will charge reasonably.
Salesman: Don’t worry. We deal with our customers sincerely and take minimum price. Otherwise how can we get permanent customers?
Customer: Also show me some picture books which can increase the general knowledge of my sister.
Salesman: We have a lot of such books. Here are some excellent books. They are not only interesting but also good for gaining general knowledge. See the beautiful pictures and high quality paper.
Customer: How much have I to pay for these five books?
Salesman: Rs.350/- only.
Customer: Please pack these books also. Now tell me the minimum amount I have to pay.
Salesman: The total amount is Rs.1700/-. Please pay me Rs.1625/- only. I have minimised my profit.
Customer: Here are Rs.2000/-. Please give me cash receipt and balance amount.
Salesman: Sir, here is the cash-receipt and the balance. Thanks for your nice visit.
Indian Shopping at a Saree Shop
Seller: Good evening madam!
Customer: Good evening!
Seller: Please be seated. What would you like to have, cold or hot ?
Customer: Just a glass of cold water. It is very hot today....
Seller: Yes ma’m, what can I do for you? Would you like saris or suits?
Customer: Please show me different varieties of Manipuri Saris.
Seller: Sure ma’m...... Here the saris are. These are indeed very pretty. You can see different colours & designs.
Customer: Please show me more designs & bright colours.
Seller: These are beautiful saris in bright colours.
Customer: (Picking up a sari) This is the sari I was looking for.
Seller: It is unique, rarely available in the market. Your choice is appreciable.
Customer: O.K. Tell me its price.
Seller: Yes, its price is Rs.2,650/- only
Customer: The price is too much. Won’t you give me any discount.
Seller: Sorry ma’m, our rates are fixed and minimum in the market. We don’t want to waste the precious time of our customers in bargaining (act of buying/offering something at a low price).
Customer: O.K. pack it. Now show me some simple saris for wearing in the office.
Seller: I am showing you some latest designs of Paraag saris. These are so attractive that you would like to buy at lease half a dozen. The colour matching of these saris is excellent.
Customer: (After selecting two saris) Please pack these two saris.
Seller: Do you need anything else ma’m? We also have a good variety of suits.
Customer: Nothing else. How much have I to pay?
Seller: Only Rs.4350/-
Customer: Good evening!
Seller: Please be seated. What would you like to have, cold or hot ?
Customer: Just a glass of cold water. It is very hot today....
Seller: Yes ma’m, what can I do for you? Would you like saris or suits?
Customer: Please show me different varieties of Manipuri Saris.
Seller: Sure ma’m...... Here the saris are. These are indeed very pretty. You can see different colours & designs.
Customer: Please show me more designs & bright colours.
Seller: These are beautiful saris in bright colours.
Customer: (Picking up a sari) This is the sari I was looking for.
Seller: It is unique, rarely available in the market. Your choice is appreciable.
Customer: O.K. Tell me its price.
Seller: Yes, its price is Rs.2,650/- only
Customer: The price is too much. Won’t you give me any discount.
Seller: Sorry ma’m, our rates are fixed and minimum in the market. We don’t want to waste the precious time of our customers in bargaining (act of buying/offering something at a low price).
Customer: O.K. pack it. Now show me some simple saris for wearing in the office.
Seller: I am showing you some latest designs of Paraag saris. These are so attractive that you would like to buy at lease half a dozen. The colour matching of these saris is excellent.
Customer: (After selecting two saris) Please pack these two saris.
Seller: Do you need anything else ma’m? We also have a good variety of suits.
Customer: Nothing else. How much have I to pay?
Seller: Only Rs.4350/-
Talking to Salesgirl of a Computer Showroom
Ruchi: Excuse me! Could you suggest me a good computer?
Salesgirl: Please have a seat. Would you tell me the configuration?
Ruchi: I exactly don't know what the configuration should be. It must have enough power to help me operate Internet easily and do my graphic works comfortably.
Salesgirl: You can go for 2.5GB MHz with 15'' colour monitor. Would you like to get a computer assembled?
Ruchi: No, I want HCL. I think it is the best one.
Salesgirl: Certainly. It is HCL's latest model.
Ruchi: It's beautiful computer. What's its price?
Salesgirl: Rs.34,000/- only.
Ruchi: Is there any discount?
Salesgirl: There is no discount. Prices are fixed. But under the company's scheme you will get one HP printer free with this computer.
Ruchi: How much warranty is there on computer?
Salesgirl: It has one year onsite warranty. But this is a good computer. It won't give any problem.
Ruchi: Please get it packed and help me to keep it in my car.
Salesgirl: Sure ma'am.... This is your bill ma'am.
Ruchi: Here is amount of the bill. Please count it.
Salesgirl: Thanks.
Salesgirl: Please have a seat. Would you tell me the configuration?
Ruchi: I exactly don't know what the configuration should be. It must have enough power to help me operate Internet easily and do my graphic works comfortably.
Salesgirl: You can go for 2.5GB MHz with 15'' colour monitor. Would you like to get a computer assembled?
Ruchi: No, I want HCL. I think it is the best one.
Salesgirl: Certainly. It is HCL's latest model.
Ruchi: It's beautiful computer. What's its price?
Salesgirl: Rs.34,000/- only.
Ruchi: Is there any discount?
Salesgirl: There is no discount. Prices are fixed. But under the company's scheme you will get one HP printer free with this computer.
Ruchi: How much warranty is there on computer?
Salesgirl: It has one year onsite warranty. But this is a good computer. It won't give any problem.
Ruchi: Please get it packed and help me to keep it in my car.
Salesgirl: Sure ma'am.... This is your bill ma'am.
Ruchi: Here is amount of the bill. Please count it.
Salesgirl: Thanks.
Talking to Salesman of a Shoe-store
Salesman: Welcome, sir! Have a seat please. Would you take cold drink or coffee?
Sunny: No, thanks. Do you have Liberty shoes?
Salesman: Certainly, sir! What size do you wear?
Sunny: Size 9 and black colour. Please show me the latest designs only.
Salesman: Don’t worry sir. We have beautiful and the latest designs and maximum variety. Try this shoe.
Sunny: It is bit tight.
Salesman: Sorry sir, I brought size 8 by mistake..... Please try this one.
Sunny: Yes, it fits well. And it is comfortable too. But its design is not much good.
Salesman: Here are other designs.
Sunny: I have liked this pair. What is its price?
Shopkeeper: 65 dollars only only.
Sunny: Oh! It’s too much. Who will come to your shop if you loot the customers? Please tell me the minimum price.
Salesman: It’s an excellent and durable pair. And how beautiful it looks. The price is reasonable. You know we never overcharge. Still we are giving you 5% discount as you are our old customer.
Sunny: I won’t give you more than 50. Give it or I am going. I am in a hurry.
Salesman: We don’t want to annoy you as you are our old customer. Now we are giving up our profit.
Please give only 60 dollars.
Sunny: I’ll give you 55 only, not even a single dollar more.....say yes or no.....
Salesman: OK., be happy sir. It is our first sale today. Take it.
Sunny: Please don’t pack it, I am going to wear it just now.....
Sunny: No, thanks. Do you have Liberty shoes?
Salesman: Certainly, sir! What size do you wear?
Sunny: Size 9 and black colour. Please show me the latest designs only.
Salesman: Don’t worry sir. We have beautiful and the latest designs and maximum variety. Try this shoe.
Sunny: It is bit tight.
Salesman: Sorry sir, I brought size 8 by mistake..... Please try this one.
Sunny: Yes, it fits well. And it is comfortable too. But its design is not much good.
Salesman: Here are other designs.
Sunny: I have liked this pair. What is its price?
Shopkeeper: 65 dollars only only.
Sunny: Oh! It’s too much. Who will come to your shop if you loot the customers? Please tell me the minimum price.
Salesman: It’s an excellent and durable pair. And how beautiful it looks. The price is reasonable. You know we never overcharge. Still we are giving you 5% discount as you are our old customer.
Sunny: I won’t give you more than 50. Give it or I am going. I am in a hurry.
Salesman: We don’t want to annoy you as you are our old customer. Now we are giving up our profit.
Please give only 60 dollars.
Sunny: I’ll give you 55 only, not even a single dollar more.....say yes or no.....
Salesman: OK., be happy sir. It is our first sale today. Take it.
Sunny: Please don’t pack it, I am going to wear it just now.....
Buying a Mobile - Conversation with Salesgirl
Visitor: Excuse me.
Salesgirl: Welcome, sir!
Visitor: Could you show me a good mobile phone?
Salesgirl: Between which range sir?
Visitor: Any good camera phone.
Salesgirl: Please come to this side. Here are a few latest models of Nokia, LG and Samsung.
Visitor: What is the price of this Nokia model.
Salesgirl: It is latest model from Nokia. Its price is Rs.23,000/-
Visitor: It is really very costly.
Salesgirl: But it has great features.
Visiter: How much is the resolution of its camera?
Salesgirl: It's 5 mega pixel. Printing result will be excellent. And it has a video recording of one hour. Now you can shoot any function at your home and enjoy that movie on your computer.
Visitor: It is really a fine mobile. If I pay you in cash how much will you charge?
Salesgirl: I shall give you this phone in 22,000.
Visitor: I won't give you more than 20,000.
Salesgirl: Sorry sir! Not even a 100 rupees less. I have told you a very reasonable price.
Visitor: Will you give receipt and warranty card?
Salesgirl: Definitely sir!
Visitor: How much is this Samsung camera mobile?
Salesgirl: Rs.12000/- only. It has a rotating camera. It has no video recording.
Visitor: I shall go for Nokia. I shall definitely buy it tomorrow.
Salesgirl: Most welcome.
•••
Salesgirl: Welcome, sir!
Visitor: Could you show me a good mobile phone?
Salesgirl: Between which range sir?
Visitor: Any good camera phone.
Salesgirl: Please come to this side. Here are a few latest models of Nokia, LG and Samsung.
Visitor: What is the price of this Nokia model.
Salesgirl: It is latest model from Nokia. Its price is Rs.23,000/-
Visitor: It is really very costly.
Salesgirl: But it has great features.
Visiter: How much is the resolution of its camera?
Salesgirl: It's 5 mega pixel. Printing result will be excellent. And it has a video recording of one hour. Now you can shoot any function at your home and enjoy that movie on your computer.
Visitor: It is really a fine mobile. If I pay you in cash how much will you charge?
Salesgirl: I shall give you this phone in 22,000.
Visitor: I won't give you more than 20,000.
Salesgirl: Sorry sir! Not even a 100 rupees less. I have told you a very reasonable price.
Visitor: Will you give receipt and warranty card?
Salesgirl: Definitely sir!
Visitor: How much is this Samsung camera mobile?
Salesgirl: Rs.12000/- only. It has a rotating camera. It has no video recording.
Visitor: I shall go for Nokia. I shall definitely buy it tomorrow.
Salesgirl: Most welcome.
•••
Talking to a Friend - Making a Shopping Programme
Raman: Hello Tony! What are you doing?
Tony: Nothing special. How have you remembered me today?
Raman: Are you free in the evening?
Tony: Yes. Have you to go somewhere?
Raman: Let's go for shopping. I have to buy dresses.
Tony: From where will you buy?
Raman: From Rajouri Garden.
Tony: Things are costlier there, still you run to that market again and again. You can get more variety at cheaper rates in Karol Bagh.
Raman: I have to spend money, then what's your problem?
Tony: As you wish. When shall we go?
Raman: Reach my home at 5 in the evening. My car is out of order. We shall go on your bike.
Tony: What about burger and Coke?
Raman: We shall go to Bikanerwala. You can take there whatever you want.
Tony: OK, I shall come at 5.
Tony: Nothing special. How have you remembered me today?
Raman: Are you free in the evening?
Tony: Yes. Have you to go somewhere?
Raman: Let's go for shopping. I have to buy dresses.
Tony: From where will you buy?
Raman: From Rajouri Garden.
Tony: Things are costlier there, still you run to that market again and again. You can get more variety at cheaper rates in Karol Bagh.
Raman: I have to spend money, then what's your problem?
Tony: As you wish. When shall we go?
Raman: Reach my home at 5 in the evening. My car is out of order. We shall go on your bike.
Tony: What about burger and Coke?
Raman: We shall go to Bikanerwala. You can take there whatever you want.
Tony: OK, I shall come at 5.
Subscribe to:
Posts (Atom)